Today we have launched our Service User Satisfaction Survey for 2019! The survey has been shaped and developed by people with lived experience, and this is the first year that it’s been made available to complete online. We have promoted the survey across our Social Media channels and we invite our past and current Service Users to take part. The survey will give Service Users the opportunity to provide detailed feedback on specific aspects of the services they have accessed, and allow them to make comments and suggestions for improvement where appropriate.
This results of this survey will be incredibly important and we will analyse the responses in great detail to see where our strengths and weaknesses lie, and where we can make improvements based on this feedback. It is our expectation to learn a great deal from this survey and we look forward to this opportunity to study the Kaleidoscope Service User experience.
The survey is open and available to complete until Friday 8th March.
To take part, please follow the link: https://www.surveymonkey.co.uk/r/6967Y7Z